Hotel Policies

Check-in	From 14:00
Check-out	Until 10:00
Cancellation/Prepayment	Cancellation and prepayment policies can vary depending on the selected room type.
Accepted credit cards	American Express Visa Euro/Mastercard Diners Club

Important Information

Please note that a 15% surcharge applies for payments with credit card Please note that guests are required to present a valid photo ID and credit card upon check in -debit cards will not be accepted- The credit card will be pre-authorised with an amount up to AUD $20000 and will be held as a bond The authorised signatory for the credit card must be a registered guest and must be present at check-in Access to the apartment will not be granted if guests are unable to meet check-in requirements The property has a strict No Party and Zero Noise Tolerance policy Those who breach this policy and any other guidelines provided at check-in will be unable to continue their stay Please note that the reception desk for The Sebel Residences Melbourne Docklands has relocated to: 2-4 Marmion Place, New Quay, Docklands, Melbourne Please note that the restaurant is being renovated and you may experience minor noise disturbances